Privacy Policy

Last Updated: August 28, 2025

1. Our Commitment to Your Privacy

Welcome to Evokarma! This Privacy Policy explains how Evokarma (“Company,” “We,” “Us,” “Our“) collects, uses, shares, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

By providing us with your personal data, you confirm that you have read and understood this policy. This policy will be reviewed and updated periodically.

2. Interpretation and Definitions

For the purposes of this Privacy Policy:

  • You (or “Data Principal“) means the individual accessing or using our Service. Under the DPDP Act, you are the individual to whom the personal data relates.
  • We (or “Data Fiduciary“) refers to Evokarma, the entity that determines the purpose and means of processing your personal data.
  • Account means a unique account created for you to access our Service.
  • Personal Data is any data about an individual who is identifiable by or in relation to such data.
  • Service refers to the Website, accessible from https://evokarma.com/
  • Service Provider (or “Data Processor“) means any natural or legal person who processes data on our behalf. These are third-party companies or individuals we employ to facilitate our Service.
  • Usage Data refers to data collected automatically when you use the Service (e.g., IP address, browser type, duration of a page visit).
  • Consent means any freely given, specific, informed, and unambiguous indication of your wishes, through a clear affirmative action, signifying agreement to the processing of your Personal Data for a specified purpose.

3. The Information We Collect

We collect information to provide and improve our Service for you. The types of data we collect are:

a) Personal Data You Provide to Us:

When you create an Account, contact us, or use our Service, you may provide us with:

  • Identity & Contact Data: First name, last name, email address, phone number.
  • Account Data: Username, password, and other information for your account registration.
  • Communications Data: Any information you provide when you contact us for support or with inquiries.

b) Usage Data Collected Automatically:

As you interact with our Service, we automatically collect:

  • Technical Data: Your device’s IP address, browser type and version, operating system, and unique device identifiers.
  • Interaction Data: Information about the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

4. How and Why We Use Your Personal Data (Our Purposes and Legal Basis)

We will only use your Personal Data when the law allows us to. Most commonly, we will use your data in the following circumstances and for the specified purposes, based on your explicit consent:

  • To Provide and Maintain our Service: This includes managing your Account, authenticating users, and ensuring the Service functions correctly.
  • To Manage Your Requests: To respond to your inquiries, provide customer support, and manage your relationship with us.
  • To Communicate With You: To send you important updates, security alerts, and administrative messages related to the Service.
  • For Marketing and Promotions: To send you news, special offers, and information about our goods and services. We will only do this if you have given us explicit, separate consent (opted-in) to receive such communications. You can withdraw this consent at any time.
  • To Improve Our Service: For data analysis, identifying usage trends, and evaluating the effectiveness of our platform and marketing to enhance your experience.
  • To Comply with Legal Obligations: To retain your data as required by applicable Indian laws, resolve disputes, and enforce our agreements.

5. Who We Share Your Data With

We do not sell your Personal Data. We may share your information only in the following situations:

  • With Service Providers (Data Processors): We share data with trusted third-party companies that perform services on our behalf, such as cloud hosting providers (e.g., AWS, Google Cloud), analytics services (e.g., Google Analytics), and communication tools. These providers are contractually obligated to protect your data and can only use it for the purposes we specify.
  • For Business Transfers: In the event of a merger, sale of company assets, or acquisition, your Personal Data may be transferred to the new entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.
  • With Affiliates: We may share your information with our parent company, subsidiaries, or other companies under common control, who will be required to honor this Privacy Policy.
  • To Comply with the Law: We may disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency) to comply with a legal obligation, protect our rights, or ensure the safety of our users.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our Service and store certain information. You will be asked for your consent to use non-essential cookies via a cookie banner when you first visit our Website. You can manage your cookie preferences through your browser settings at any time.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to fulfill our legal obligations. We will retain Usage Data for shorter periods for internal analysis, unless a longer retention period is required to enhance security, improve functionality, or comply with the law.

8. Security of Your Data

The security of your Personal Data is important to us. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Your Rights as a Data Principal

Under the DPDP Act, 2023, you have the following rights regarding your Personal Data. You can exercise these rights by contacting our Grievance Officer.

  • Right to Access Information: You have the right to request a summary of the Personal Data we process and the processing activities we undertake.
  • Right to Correction and Erasure: You have the right to request the correction of inaccurate or misleading data, the completion of incomplete data, and the erasure of data that is no longer necessary for the purpose it was collected for.
  • Right to Grievance Redressal: You have the right to have any grievances regarding your data handled by our Grievance Officer in a timely manner.
  • Right to Nominate: You have the right to nominate any other individual who, in the event of your death or incapacity, shall exercise your rights under the DPDP Act.

10. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Child”). We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child without verification of verifiable parental consent, we will take steps to remove that information from our servers. We do not engage in tracking, behavioural monitoring, or targeted advertising directed at children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We may also notify you via email or a prominent notice on our Service prior to the change becoming effective.

12. Grievance Officer and Contact Information

In compliance with the DPDP Act, 2023, we have appointed a Grievance Officer to address any concerns or grievances you may have regarding your Personal Data. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

info@evokarma.com Website Contact Page: https://evokarma.com/contact-us/

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